中国联通退费太难了
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pic.app.ytbbs.com/static/publish/css/style.css?v=1605251010502" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=1605251010502"><!-- 付费贴--> <div class="preview_article "> <!----> <p>就不能学学人家中国电信？如果用户忘记查账的话，是不是就不退了，不了了之了？</p><p class="">已经打过三次客服电话，最后一次已经告诉客服，我不会再打你们电话了。工信部见。</p><p class="">以下是在工信部官网投诉内容。</p><p class="">销户不给退费。2024年1月，我在中国联通APP按照流程提交了注销手机号18581957668，注销时话费余额100,当月月租免月租。2月份，我通过联通APP查询，该号码于1月27号注销成功，退费金额0元。于是我打电话给028 10010，询问情况，答复说是注销后下月25号前话费退到银行卡。结果25日，并未到账，再次打028 10010，说是25号后才能到账。今天我继续查看银行卡账户，依然没有退费。中国联通退费咋就这么难呢？中国联通的退费，如此之难？中国电信人家都是注销号码的时候秒退到账，中国联通要等一个月，而且，还要用户几次三番去查账、打电话催促，如果这件事用户忘记了，是不是就不了了之了？我对中国联通这种行为非常愤怒，要求对方对此业务进行整改，做到退费秒退。恳请主管部门对他们严格要求，避免消费者损失。这个问题，在网上黑猫投诉里有很多案例，希望引起工信部领导关注，责令中国联通改进退费机制，维护消费者合法权益。</p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.ytbbs.com/forum/20240226125621front2_0_1690665_FsIOZmF08WkR6sypUFJnTC7RY87P.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" alt="" width="846" height="514" data-qf-origin="forum/20240226125621front2_0_1690665_FsIOZmF08WkR6sypUFJnTC7RY87P.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.ytbbs.com/forum/20240226125621front2_0_1690665_FqzOdi3ydk527-Nc3a6CDE3MU3g_.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" alt="" width="1080" height="1587" data-qf-origin="forum/20240226125621front2_0_1690665_FqzOdi3ydk527-Nc3a6CDE3MU3g_.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" /></p><p class=""> 银行卡近三个月流水，显示没有退费100。</p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.ytbbs.com/forum/20240226125621front2_0_1690665_FtaLViivL-5rA-RoNae5yfCuUz7M.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" alt="" width="1080" height="2340" data-qf-origin="forum/20240226125621front2_0_1690665_FtaLViivL-5rA-RoNae5yfCuUz7M.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.ytbbs.com/forum/20240226125621front2_0_1690665_FrC6iqdmA34v3JR7c6-eF1fThsVi.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" alt="" width="1080" height="2340" data-qf-origin="forum/20240226125621front2_0_1690665_FrC6iqdmA34v3JR7c6-eF1fThsVi.jpg?watermark/3/text/QOmCteW4jOadsA==/fontsize/400/dissolve/100/gravity/Center/fill/IzM2MzYzYQ==/font/5b6u6L2v6ZuF6buR/dx/57/dy/10/image/aHR0cDovL3BpYy5hcHAueXRiYnMuY29tL3dhdGVyX2ltZ18yMDE4MTEyNl80NTEuanBn/dissolve/100/gravity/Center/dx/-34/dy/10" /></p><p> </p><p> </p> <!----></div> 店大欺客 不用打10010，找12315就对了 联通现在办个业务太麻烦了，营业厅一等几个小时 YTYDAAQQ 发表于 2024-2-27 16:48联通现在办个业务太麻烦了，营业厅一等几个小时
高新区营业厅闲的慌 HANCHENMA 发表于 2024-2-27 16:28
不用打10010，找12315就对了
工信部投诉最高级。
HANCHENMA 发表于 2024-2-27 16:28
不用打10010，找12315就对了
工信部投诉后，一天好几个10010回复，告知进展。刚刚又接了一个四川10010，让我下次10010回访给三个1好评。
呵呵，钱还没到账，说重新安排支付方退费，再等5-7个工作日。 昨天，终于退回来了！
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